What is Kaseya used for?
Kaseya VSA is a remote monitoring and management (RMM) platform. It’s used by MSPs managed services providers (MSPs), which perform IT functions such as email, phone systems, firewalls, switches, and other networking equipment. The RMM agent is installed on endpoints on client workstations and servers.
What is Kaseya Vorex?
Vorex Service Desk enables midsize businesses to easily create, manage and resolve all of their service requests. It works seamlessly with VSA, IT Glue and VoIP systems for more efficient IT operations.
What kind of software is Kaseya?
Kaseya is a software that provides a single framework for maintaining the IT policies of your company and helps you manage your remote endpoints. It gives you the ability to monitor the situation, provide patching updates to enhance the security of your IT infrastructure, and control endpoint systems remotely.
What is Kaseya support?
Kaseya Technical Support responds to customer requests for assistance to help evaluate, identify and resolve technical problems encountered with Software covered by an active Subscription License or Maintenance Subscription, as defined in Kaseya’s End User License Agreement and Terms of Service (“EULATOS”), and …
What is Kaseya Remote Control?
Remote Control Sessions. Remote Control enables the technician to access the remote computer collaboratively with the end user. Private Remote Control Sessions in Windows. Establish private remote control sessions on Windows-based servers or workstations with full console access. Live Connect.
Who runs Kaseya?
Plus: CEO Fred Voccola on MSP M&A trends. Kaseya is rallying MSPs this week at the Connect IT Global 2021 conference — which blends in-person content in Las Vegas with virtual components as well. In total, the physical and virtual event is expected to attract roughly 3,000 people, the company says.
How good is Kaseya?
Kaseya VSA is #3 ranked solution in top Remote Monitoring and Management Software and #6 ranked solution in top Patch Management tools. PeerSpot users give Kaseya VSA an average rating of 8 out of 10.
How can I open support ticket in Kaseya?
Go to the Unitrends Support Website at https://helpdesk.kaseya.com/hc/en-gb.
- Login (click Login/Join at the top right).
- Once logged in, click “Open Ticket” at the top of the main support page.
- Follow the prompts to create a case.
What is Kaseya remote control?
How do I transfer files to Kaseya?
Kaseya Tip: Transferring files using File Manager in Kaseya Live…
- Create directories and delete, refresh or rename files or directories using either file manager.
- Move files within the same file manager using drag and drop.
- Copy files between file managers using drag and drop.
What is a VSA tool?
VSA-TOOL: A TOOL FOR DATA VISUALIZATION IN SEQUENCE ALIGNMENT.
Who uses Kaseya for IT management?
One business unit in the company uses Kaseya for IT management. This group mostly works in the aeronautical field with NASA and the Department of Defense. Travis Graef, Assistant System Administrator, is one of the six people in the organization’s IT Team.
What is Kaseya marketplace?
Best-in-class automation marketplace with over 600 listings, 11K users, and an average of 5 new time-saving innovations a month, Kaseya’s Marketplace multiplies your productivity. Execute automation from the application you are in, increasing your efficiency.
What is Kaseya’s 1-Click access?
With Kaseya VSA’s 1-Click Access your staff will be able to securely access end-user devices for privileged machines at the click of a button, without having to know the user or admin credentials.
What is the Kaseya service desk?
Kaseya Service Desk provides a comprehensive and flexible helpdesk environment, that consolidates all incidents, requests, problems and change requests in one centralized management interface. Kaseya Service Desk enables you to align IT services with the needs of the business, improve service quality, and increase return on IT investment.