How do I contact London Transport?

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Or you can contact us by phone:

UK: 0343 222 2222 (TfL call charges)
International: +44 (0)343 222 2222.
Textphone: 020 7649 9123 (if you have impaired hearing)

Can I speak to someone about Congestion Charge?

You can contact us online with questions about Congestion Charging. If you have received a Penalty Charge Notice (PCN) please see details on Challenging a PCN below. Provide as much detailed information as possible to help us provide a prompt response. You’ll be able to upload documents to support your enquiry.

Can you pay congestion by phone?

You can only pay within the following three days online or by phone. The automated payment system will record the number of charging days a vehicle travels within the charging zone each month and automatically take payment from your debit card, credit card or via direct debit each month.

How do I know if I have to pay Congestion Charge?

The Congestion Charge is a £15 daily charge if you drive within the Congestion Charge zone 7:00-18:00 Monday-Friday and 12:00-18:00 Sat-Sun and bank holidays. No charge between Christmas Day and New Year’s Day bank Holiday (inclusive). The easiest way to pay is by setting up Auto Pay.

How do I claim back Congestion Charge?

You’ll need to pay the daily Congestion Charge for your journey, before you can make a claim. Check with your local authority, charity or care home if they are registered to the reimbursement scheme and make a claim to them. Your organisation or care home will manage the claim and reimburse you.

How do you challenge Congestion Charge penalty?

You still have 28 days from the date of service of the PCN, to either pay the penalty or challenge the PCN by making a representation. The PCN states the full penalty charge due – however, if you pay within 14 days of the date of service, you can pay the 50% discount sum stated on the PCN.

Can you cancel Congestion Charge?

You can amend or apply for a refund for some Congestion Charges, Ultra Low Emission Zone (ULEZ) charges and Low Emission Zone (LEZ) charges. You can amend charges for today and future dates. We can only give refunds for future dates. Single day charges can’t be refunded, apart from LEZ charges.

How do I pay Congestion Charge in central London?

You can pay the London Congestion Charge online in advance or within three days after you travel. Drivers can also pay via Auto Pay, Transport for London’s Pay to Drive in London app or by telephone.

How do I check if I entered the Congestion Charge zone?

Can I check if I entered the Congestion Charge zone? You can check the Congestion Charge zone on the TFL website to find out exactly which areas of London are included in the zone and whether you’ve driven in them, in which case you’ll need to pay.

Is calling TfL free?

Most providers offer call packages that allow calls free of charge at certain times. 020 and 034 numbers are usually included in these packages. Outside of these, calls from landlines are typically charged between 2p and 10p per minute and calls from mobiles typically cost between 10p and 40p per minute.

Can I check if I have driven in the Congestion Zone?

How much is congestion charge in London?

You are here:HomePress ReleasesMayoralCost of congestion in capital revealed. Cost of congestion in capital revealed as car use remains high. 11 January 2022. Traffic on London’s roads cost London’s economy £5.1bn a year, or £1,211 per driver. Share of trips by public transport in 2020 dropped fourteen per cent compared to 2019, while car use remained high.

What are the congestion charges in London?

Singapore and London may be located in different hemispheres but both cities are global leaders in innovative approaches that reduce the congestion of technology solutions enabling smart charging schemes and the advent of new mobility options such

What is the Congestion Charge Zone in London?

Cameras read your vehicle number plate as you enter,drive around and leave the zone.

Once your number plate has been matched to the database,a check will run to see if you’ve paid.

If you’ve paid,or don’t have to pay,the images of your vehicle are automatically wiped from the database.

Can I be fined for not paying the congestion charge?

You can expect to pay 10 to 12 cents plus a $25 fine, to the registered owner of the vehicle. This is different than on other turnpike roads, where drivers have the option of using a transponder or not. Here is how it’s explained on the Turnpike