How do I identify my master socket?
A master socket (sometimes called the main socket) is where the phone line enters your home. It’s where your broadband signal is strongest. To find it, look for a white box on the wall. It’s always best to connect your broadband router to the master socket.
How do I test a BT master socket?
If your master socket has a line across the middle, remove the faceplate by undoing the two screws or unclipping the faceplate. Gently pull the lower part of the faceplate forwards. On the right hand side you’ll find a test socket. Connect your Hub to this test socket through a microfilter and try connecting.
What do the different colors on telephone wires mean?
It only takes two wires to connect a phone, but most house wiring contains four wires. The red and green wires are on the two center terminals of a normal phone jack, and the black and yellow wires are on the two outer terminals. This arrangement allows most normal houses to handle two phone lines very easily.
Does BT replace old master socket?
You cannot replace that socket as it is the property of Openreach.
Can I have 2 BT master sockets?
You can ask for the master socket to be relocated at a cost, but they would disconnect the original socket, as you can only have one connection to a socket, from the outside box.
Can I plug BT router into any phone socket?
You must always plug your Hub into the broadband connection on your master socket. If you plug it into a phone socket or extension, it just won’t work.
Where can I find the master socket?
If you can’t find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. If you are a fibre customer you might not use a master socket, instead an Openreach Modem (or ONT) connects your house to our fibre optic network. Find out more about the Openreach modem
Where do the two wires terminate on the master socket?
On the master socket, as in NTE (Network Termination Equipment) there should only be the incoming pair from the Network. ( rare exceptions are an incoming earth as a third wire for complex siganlling as was once used in party lines and small private exchanges.) These two wires terminate on the fixed to the wall back half of of the NTE
What is the BT IPlate/Broadband Accelerator?
BT released a product called the BT I Plate (or Broadband Accelerator to use its new name!). The IPlate/Broadband Accelerator does also feature an RF filter however that BT claim can improve line stability-this is the same filter as found in the BT 80B RF3 junction box & similar to the one fitted in the BT Mk2 & Mk3 vDSL faceplates.